SAPVoice: VIDEO: Why Retail's "Battle Worn" Offer Fantastic Value For Personalization

13.02.2018 8:30

Photo: www.forbes.com
Photo: www.forbes.com

Retailers seeking a unique customer experience for each shopper often favor quantitative data. But the secret to successful personalization across channels usually hiding in the knowledge and experience of sales associates who spent years talking to customers in-store.

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